We took you places in 2017! 


For the 4th year in a row, #EESSOW brought you its industry leading site tours. This shared services multi-function site tour day gave you the exclusive opportunity to engage and benchmark with your peers who are operating in Eastern Europe. This has been an opportunity to gather innovative ideas, to deliver value back in your SSC!

Take a look at the "Best in Class" SSCs in Hungary we will take you to:


BP - Winner of the 2017 SSC of the Year Award!

The GBS Europe centre, which is based in Haller Gardens, central Budapest, is now home to a highly-skilled and diverse team of 1,400 professionals – supported by a smallfinance team in Istanbul, Turkey – delivering processes for BP partners including customer service, finance, accounting, HR operations, and procurement




The UNICEF Global Shared Services Centre (GSSC), located in central Budapest, opened in 2015. The Centre’s 300 staff process an average of over 30,000 HR, Payroll, Finance and MDM related transactions each month for UNICEF’s 190 offices and more than 13,000 staff globally. Before the GSSC, offices had to dedicate staff and resources to do these processes locally.



Avis Budget Group

Avis Budget Group’s Business Support Centre is responsible for back-office and front-office teams, providing support services to different business units as finance, commercial, operations, fleet and customer services.

Plus, over 800 people work here, in one of the greenest (and coolest) office buildings in Hungary. They provide expert advice in 10 different languages to customers and colleagues in 14 countries!


Download the 2017 Site Tours Flyer to find out more

Who Attended Eastern Europe Shared Services & Outsourcing Week?

Download the 2016 delegate list

What to Expect

Strategise your retention and millennial engagement strategy to create an exceptional SSC culture – nurture your leaders of tomorrow, today.

Digital transformation – embed and operationalise RDA to take care of transactional work, drive efficiency savings and allow your FTEs to focus on rewarding activities.

Embed CI initiatives into your organisation to help your FTEs to adapt to a rapidly changing landscape.

Utilise data analytics in order to capture vital statistics about your organisation and provide additional value add.

Explore the depth and scope of your SSC operations – convince your leaders that your SSC has the capacity for growth!

Extraordinary Testimonials

Discover what happened in 2016

2017 Featured Speakers

The 60+ speakers represented the best from Europe's most prominent organisations, to innovative startups and disruptors.

Sponsors & Exhibitors
Media Partners