Anna Round

Operations Director
Banking Operations Director with over 12 years of experience of working in the banking shared service sector, across various functions such as customer service, relationship management, banking processes management, previously for Citigroup, currently, since 2009 working in different functions for Geoban SA, Part of Santander Group with responsibility of service delivery on over 300 Santander banking processes. Leading process and customer experience improvement projects, automation and efficiency targeted projects. Geoban Centre provides services across Bank’s geographies such as UK, US, Poland (BZWBK) and Spain.