Bringing HR into the 21st Century

Bringing HR into the 21st Century

Robotics, data analytics, AI, shared services needs to transform to keep up with the latest technology trends or risk becoming obsolete.


We spoke with Iwan Roberts, Vice President of Global HR Operations and Shared Services at Pearson, about how they are bringing shared services up to speed. 


Download this exclusive case study, in which Iwan details:

  • How Pearson is modernizing HR shared services to utilize RPA
  • The challenges in bringing SSCs into the 21st century
  • Why user experience is the be all and end all of any shared services transformation

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