We had the pleasure of speaking with our SSOW Europe 2023 Inspirational Keynote Speaker and Rugby World Cup Legend Jonny Wilkinson, about how shared services and GBS leaders can apply vulnerability, openness and the power of presence to running their organisations.

We had the pleasure of speaking with Jackie Crockford, VP Global Business Services, AstraZeneca, about the true measure of progressive GBS leadership, key areas AstraZeneca are looking to invest in over the next 18 months, her advice/words of wisdom for someone starting their shared services and GBS journey, and her favourite parts of SSOW Europe 2023.

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We had the pleasure of speaking with Steve Rudderham, Head of GBS, Carrier, our chairman at SSOW Europe 2023, about how shared services and GBS will evolve over the coming years, topics he'd like to see on the 2024 agenda, as well as his key takeaways, insights, memorable moments and highlights from SSOW Europe 2023.

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We had the pleasure of speaking with Kamila Grembowicz, Head GBS Delivery Excellence and Transition, JTI, about the key areas JTI are looking to invest in over the next 18 months, how shared services and GBS will evolve over the coming years, her advice/words of wisdom for someone starting their shared services and GBS journey, and the key takeaways and insights that she gained from the panel discussions, roundtables or workshops at SSOW Europe 2023.

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We had the pleasure of speaking with Phil Priest, SVP Global Shared Services, IFF, about the true measure of progressive GBS leadership, the key areas IFF are looking to invest in over the next 18 months, his advice/words of wisdom for someone starting their shared services and GBS journey, and his favourite parts of SSOW Europe 2023.

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We had the pleasure of speaking with Gabriela Stanakova, Senior Director, GBS Source To Pay Global Operations, Kimberly-Clark, about the key areas Kimberly-Clark are looking to invest in over the next 18 months, how shared services and GBS will evolve over the coming years, her advice/words of wisdom for someone starting their shared services and GBS journey, and the key takeaways and insights she gained from the panel discussions, roundtables or workshops at SSOW Europe 2023.

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We had the pleasure of speaking with Dr. Turan Sahin, Chief Executive Officer, Allianz Services, about the vision behind Allianz Services 'transformation engine' to drive customer excellence, innovation and best-in-class services, the key challenges they encountered with this approach and how they overcame these, the tools or areas they are looking to invest in to support their 'transformation engine', how they see this approach evolving over the coming years, as well as Turan's most memorable moments and highlights from SSOW Europe 2023.

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We had the pleasure of speaking with Deborah Kops, Managing Principal, Sourcing Change, about the best approach to effective stakeholder management, the key areas practitioners should be investing in over the next 18 months, how shared services and GBS will evolve over the coming years and the key takeaways and insights she gained from the panel discussions, roundtables or workshops at SSOW Europe 2023.

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We had the pleasure of speaking with Carlos Guimaraes, VP GBS Operations, adidas, about his greatest challenge with retaining and managing talent in the new ways of working, his strategy to overcome this challenge, how shared services and GBS will evolve over the coming years, and his biggest highlights from SSOW Europe 2023.

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We had the pleasure of speaking with Maria Kirillova, Regional Director of Financial Operations, EMEA, Mars, about her greatest challenges within shared services and GBS, key areas Mars are looking to invest in over the next 18 months, how shared services and GBS will evolve over the coming years, and her favourite parts of SSOW Europe 2023.

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We had the pleasure of speaking with Bobby Abraham, Global VP, Finance Architecture, Change & Transformation (FACT), AstraZeneca, at SSOW Europe 2023, about his greatest challenges over the last 12 months within shared services and GBS, how shared services and GBS will evolve over the coming years and his advice/words of wisdom for someone starting their shared services and GBS journey.

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Ahead of SSOW Europe Autumn 2022, we had the pleasure of speaking with Reto Sahil, Group Chief Information Officer and Excom Member, Asahi Europe & International, about his top priorities for the next 12 months/year and key takeaways from SSOW Europe 2022, to help you transform your shared services/GBS and position your company for success.

Ahead of SSOW Europe Autumn 2022, we had the pleasure of speaking with Salvatore Russo, GBS Strategy Director at AstraZeneca, about how AstraZeneca are advancing their GBS maturity, expanding their GBS into emerging areas and their top priorities for the next 12 months/year, to help you transform your shared services/GBS and position your company for success.

Ahead of SSOW Europe Autumn 2022, we had the pleasure of speaking with Dr. Frank Schüler, Managing Director Global Service Center (GSC) at DHL Global Forwarding, about the greatest challenges with cultural changes, advice/top tips for encouraging out of the box thinking, the key benefits and greatest opportunities of digital operating models and value-creation, and the next phases/steps for digital operating models and value creation, to help you transform your shared services/GBS and position your company for success.