11th - 13th September 2018 | Vilnius, Lithuania

Anwar Mirza

Head of Data Governance

4:30 PM Workshop G Embedding Change Management and Continuous Improvement

CI should be a fundamental part of your SSC/GBS journey, which needs to be embedded for growth benefits to be fully realised.

This workshop discusses the following:

·         Embedding CI initiatives into the heart of your organisation to create a best in class CI culture
·         Set KPIs and SLA targets that drive your CI vehicle
·         Consistently deliver ROI to your customer through establishing your CI “must-haves”.
·         Tackle assimilating E2E processes within your SSC/GBS
·         Structure your CI team  within your SSC

Check out the incredible speaker line-up to see who will be joining Anwar.

Download The Latest Agenda